Contact information
Contact Information Policy
If you have any questions about your order, our products, or our policies, you may contact us using the information below.
How to Contact Us
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Response Time
We aim to respond to all inquiries within 24–72 business hours.
Response times may be longer during weekends, holidays, or high-demand periods.
Order Inquiries
When contacting us about an order, please include:
- Your full name
- Order number
- A clear description of your issue
Incomplete inquiries may experience delayed responses.
Limitations
We do not offer customer support through phone calls, social media, or messaging apps.
Contact outside of the provided contact will not be monitored or responded to.
Policy Updates
We reserve the right to update this Contact Information Policy at any time without prior notice.