Shipping policy
Shipping Policy
Shipping Time:
Estimated delivery times vary depending on location and product availability and are not guaranteed.
Typical delivery timeframe:
- 7–25 business days
Shipping delays may occur due to customs, carrier issues, or high demand. These delays are outside of our control.
Shipping Costs
Shipping fees (if applicable) are calculated and displayed at checkout.
Incorrect Address
Customers are responsible for providing the correct shipping address at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Orders sent to an incorrect address are not eligible for refund or replacement.
Lost or Delayed Packages
We are not responsible for:
- Packages marked as delivered by the carrier but not received
- Delays caused by customs or shipping carriers
If a package is significantly delayed, please contact us and we will assist where possible.
Customs & Duties
International orders may be subject to customs fees, duties, or taxes.
These charges are the responsibility of the customer.
Tracking Information
Once your order ships, you will receive a tracking number by email.
Tracking updates may take several days to appear.
Damaged Items During Shipping
If your item arrives damaged, contact us within 48 hours of delivery with photos so we can review the issue.